SnatchBot’s Bot-Building Platform Explained
Chances are good you didn’t get very far into 2017 before hearing the phrase “artificial intelligence.” The most famous examples are Amazon’s Alexa, Microsoft’s Cortana, and Apple’s Siri. Throughout the last year or so, we’ve heard how tech giants like Facebook are hedging bets on bots, but they’re certainly not the one ones—start-ups and established enterprises alike have been building, deploying and using bots for a variety of tasks, from customer service to performing transactions to improving workflow.
SnatchBot’s Platform Explained
At the very core of SnatchBot is a “no coding required” methodology, which means that you don’t have to be a developer to build your own bot. Our platform also delivers omnichannel messaging APIs, which means that your bots can be deployed across multiple messaging channels, including but not limited to Slack, Telegram, Facebook Messenger, Skype, SMS, and more. We already have a fairly extensive list of available channels, and we’ll keep adding more.
SnatchBot’s tools support the entire lifecycle of a bot, from developing and testing to deploying, publishing, hosting, tracking, and monitoring.
Just a few short years ago, apps were the “new big thing.” But there’s a shift occurring, and if you’re following tech trends, you’re probably aware that those in the know are moving away from conventional apps and towards bots. The capability and functionality of bots are already vast, but we believe that the industry is just getting warmed up.
Given what we already know about bots, we can safely predict that they have the capacity to change many aspects of our lives. If you think that’s an overstatement, just look at the evolution of cellular technology over the last fifteen years and consider how that’s shaped how we communicate with each other. Given time, bots can have the same transformative power.
Bots are already changing the way that consumers interact with brands. Soon the days of a website FAQ will be gone and with it the hassle of online shopping, waiting on hold for a customer service representative or technical support.
For this to happen, businesses will have to develop and deploy a bot strategy, and soon—but it’s already happening, even now. More and more companies are jumping on the bot bandwagon every day. We would know; many of them are our clients.
If your enterprise isn’t using bots yet, check out SnatchBot. It’s free to try, and we offer the most advanced tools currently on the market for developers and enterprises alike to meet the growing demand for bots and bot-like services. Our platform allows you to test and deploy your bot across multiple channels in just minutes. We feature a one-click deployment process, as well as automated post-launch monitoring and tracking tools.
How does it work?
The steps to create and deploy a bot are simple:
2. Define a bot’s logic by using our built-in bot-building tools, with drag-and-drop ease.
3. Test your bot instantly, and directly check its interaction with the available channels you’ve chosen.
4. Publish your bot to the multitude of channels that SnatchBot supports
SnatchBot has already created bots for some of the world's premier brands, including Interactive FX, Tata Computers Limited, Fabco Automotive Corporation, Veolia, and NEOPOST, to name a few. If you’re not yet using bots, or not happy with the results you’re getting from your current platform, visit us at SnatchBot.me and give SnatchBot a try today.