SnatchBot Blog
The challenge of data protection in the era of bots
SnatchBot TeamEquipo de SnatchBot, 26/04/2018
Bots are computer programs powered by AI. They understand your requests and can respond to them in human language. They are expanding at breakneck speed: Gartner forecasts that more than 85% of customer interactions will be managed without a human by 2020. Bot builders are working hard to make their cr...
Education will be one of the sectors that will be revolutionized by chatbots
SnatchBot TeamEquipo de SnatchBot, 25/04/2018
Education will be one of the sectors that will be revolutionized by chatbots, which give students an active learning experience that can be far more engaging than simply reading text or watching a lecture. SnatchBot provides a great platform for educators to create their own chatbots and such effective, interactive l...
What Does the GDPR Mean to eCommerce?
SnatchBot TeamEquipo de SnatchBot, 11/04/2018
While the GDPR will require changes within your business, the biggest change may be the fact that you can’t just collect and use data as you wish. To that end, complying with the GDPR will require unprecedented levels of data management, transparency, and security. Data Management Require...
Critical Announcement: Facebook Messenger Is Not Allowing New Bots (Temporary)
SnatchBot TeamEquipo de SnatchBot, 27/03/2018
As you may have already heard, Facebook is working hard to improve their platform after the recent news from Cambridge Analytica. This is a good thing. You can read more about Cambridge Analytica on the New...
How I Made a Chatbot that Provides Customers with Estimates and Quotes
SnatchBot TeamEquipo de SnatchBot, 22/03/2018
Branislav Srdanovic is a chatbot builder who uses the SnatchBot platform. Recently, he built a chatbot that calculates budgets and provides quotes for the user. It deservedly won our acclaim as 'bot of the week' and we asked him to guest post on our blog so other bot builders can benefit from the way he went about it. Many businesses that need to provide quotes to customers but...
What is the GDPR?
SnatchBot TeamEquipo de SnatchBot, 20/03/2018
The GDPR – which replaces the Data Protection Directive in effect since  – applies to any organization dealing with customers residing in the EU and will go into effect in May. The main goals o...
How to Make an Awesome Chatbot with NLP and AI
SnatchBot TeamEquipo de SnatchBot, 07/03/2018
It’s easier than you think Natural Language Processing is the way in which computer software gets to grips with human conversation and analyses the meaning of sentences. Until recently, deploying NLP in a chatbo...
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